North Dakota Bankers Association
Ann Reich, SVP of Strategic Partnerships

Multi-Factor is one of the best security tools we can use to protect our information. However, every security feature has its weaknesses. One of the weaknesses of multi-factor authentication is us, the user. The good news is that we can address that weakness by considering the following tips when using multi-factor authentication: 
Only approve a sign-in that you know 100% was you. For example, if you were not trying to log in to your email but received an approval request, someone is likely trying to get access to your account; don't let them. Deny the access and contact IT, as your credentials may have been stolen. 

Some multi-factor authentication methods use codes, often through text messaging, email, or an app. This code is temporary. However, you should still be the only person to use it. It is common for cybercriminals to try and convince you over the phone or email to give this information out, sometimes even by impersonating a vendor you know. Just remember, it is never appropriate to give someone your password, and it is never appropriate to give out this authentication code. Both can result in cybercriminals gaining access to your account.